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Once a complaint has been received, Staff will investigate the complaint to see if there are any code violations. If the complaint is found to be violating code the City will go through the requisite process to rectify the issue.
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Code Compliance is responsible for ensuring members of the community abide by all City ordinances.
You have 10 days to rectify the issue. Always contact Code Compliance to inform them of your progress so we can document it and work with you to reach compliance.
The most common types of complaints are high grass and weeds, sign in the right-of-way, work without a permit, outdoor storage, and parking on an unimproved surface.
Yes, all complainant information is kept anonymously.
You can submit a complaint by calling 940-648-241 ext. 111, by sending an email to Code@cityofjustin.com, or by submitting a complaint online through iWorQ.