Utility Payment Options

You may pay your monthly city utility bill online, 24 hours a day, 7 days a week. Please note you will be assessed a 3% charge when using a credit card.

To log in to the City Utility Pay Online System please enter your account number or last name and street name.

Although payments are reflected on the system almost immediately, transactions will not post to your utility account until funds are transferred from the credit card company or financial institution. Please allow two business days for online payments to apply to your account and add extra time for days near a city holiday.

Pay by Mail

Please enclose the return portion of your statement to send payment by mail. Send payment to the City of Justin:
P.O. Box 129
Justin, TX 76247

Checks should be made payable to the City of Justin. Do not pay with cash when paying by mail.

Pay In Person

The Utility Billing Department is always available for any and all customer service needs. Customers may make payments by cash or check. Credit card payments can also be made in person, you will still assess a 3% charge for using a credit card. Simply bring both portions of your bill with you to Customer Service to expedite processing.

Pay by Dropping Off

An after-hours drop box is located on the front porch of Justin City Hall:
415 N College Avenue
Justin, TX 76247

Please be sure to pay by check made payable to the City of Justin. Do not pay with cash when depositing payments in the drop box.

Utility payments not in the payment dropbox at City Hall before 3:30 p.m. will not be processed until the next business day.


Pay by Money Order

Phone Number at 940-648-2541, ext. 102