Utility Payment Option

You may pay your monthly city utility bill online, 24 hours a day, 7 days a week. Please note you will be assessed a 3 percent charge when using a credit card.  

Click here to Pay Online!

To log in to the City Utility Pay Online System please enter your account number or last name and street name. 

Although payments are reflected on the system almost immediately, transactions will not post to your utility account until funds are transferred from the credit card company or financial institution. Please allow two business days for online payments to apply to your account and add extra time for days near a city holiday. 

Pay by Mail 
Please enclose the return portion of your statement to send payment by mail. Send payment to the City of Justin, P.O. Box 129, Justin, Texas 76247. Checks should be made payable to the City of Justin. Do not pay with cash when paying by mail. 

Pay In Person 
The Utility Billing Department is always available for any and all customer service needs. Customers may make payments by cash or check. Credit card payments can also be made in person, you will still assess a 3% charge for using a credit card. Simply bring both portions of your bill with you to Customer Service to expedite processing. 

Pay by Dropping Off 
An after-hours drop box is located on the front porch of Justin City Hall, 415 N. College Avenue. Please be sure to pay by check made payable to the City of Justin. Do not pay with cash when depositing payments in the drop box. 

Pay by Money Order
Phone # 940-648-2541 ext. 102
bking@cityofjustin.com

Utility Billing Department 
Justin City Hall
415 N. College Avenue
Hours: 8:00 AM to 5:00 PM, Monday - Friday