Streets and Drainage FAQ

Q: How do I determine when my street will be reconstructed?

A: The City has a consultant evaluate all City streets every few years to assign them a Pavement Condition Index rating (PCI). The streets Pavement Condition Index rating system is based on age, drainage, structural damage, smoothness, etc. Street projects are then developed based on available funding and the street's PCI rating number. For more information on this subject, call the Public Works Administration at 940-648-2541 ext. 102.

Q: My street is being rebuilt as part of the Capital Improvement Program. Who do I contact to ask questions about the project?
A: Public Works Administration at 940-648-2541 ext. 102.

Q: There is a pothole in my street. Who do I report this to?
A: Public Works Administration at 940-648-2541 ext. 102. If the street is FM 156, contact the Texas Department of Transportation (TxDOT) at 817-399-4350.

Q: Who do I report damaged street signs to?
A: Public Works Administration at 940-648-2541 ext. 102.

Q: I need to report a tree that has fallen into the street.
A: Contact the Public Works Administration at 940-648-2541 ext. 102.

Q: My street light is out. Who do I report this to?
A: The Public Works Department reports all malfunctioning street lights to the appropriate electric company and also confirms when repairs are completed. To report a street light that is not operating correctly, call the Public Works Administration at 940-648-2541 ext. 102.

Q: How do I report traffic signal light malfunctions?
A: Public Works Administration at 940-648-2541 ext. 102.

Q: Who do I contact if I am concerned about storm water runoff onto my property?
A: Public Works Administration at 940-648-2541 ext. 102.

Q: Can I get another driveway?
A: Driveway approaches are regulated based on the street size, lot location, lot size and the number and size of existing approaches. Call Public Works Administration at 940-648-2541 ext. 102 for more information.

Q: I need to get a permit to work in the public right-of-way/easement area.
A: Contact the permit technician, at 940-648-2541 ext. 106.

Q: I have standing water at the end of my driveway or in front of my mailbox.
A: Public Works Administration at 940-648-2541 ext. 102.